Why eRep for Manufacturers
B2B Buyer Expectations Are Changing Fast
Consumers are more informed than ever, but that wealth of information leads to unexpected challenges for modern sales teams. Forrester’s research shows that today’s sales channels expect a digital, convenient buying process with mobile access. It also shows that distributors will switch loyalty if the sales process does not meet those criteria.
Today’s B2B selling often involves collaboration between multiple sales reps, sales offices, and managers requiring real-time coordination and approvals.
Need for Speed
In today’s world, customers need answers now. How fast a salesperson can get a quote to a customer is critical to closing more sales and improving customer experience.
Accuracy is Critical
Pricing and discount mistakes during the quoting process are usually absorbed by the manufacturer in whole or part, reducing overall margin.
Complex Pricing Frustrates
Complex pricing done in spreadsheets frustrate sellers trying to get quotes done quickly which results in sellers less likely to quote more often. New reps struggle learning
Sales Channel Updating
Keeping sales channels updated with the latest products, pricing, options, and discounts is costly for manufacturers and frustrating for distributors, resulting in costly mistakes.
Need Answers Anytime
Today’s B2B sales channels are doing quotes on nights and weekends, at home, and golf course on many devices. They expect your sales platform to be available anytime on any device.
eRep benefits C-Level executives by providing real-time and accurate opportunity, quoting, and forecasting data basd on actual sales activities. And reducing cost of sales and costly inaccurate orders.
VP of Sales and RSMs benefit by having more time at proactively supporting their sales teams instead of trying to gather their estimated sales of each sales office.
Manufacturers customer support teams lvoe eRep because it reduces phone calls about pricing and shipping status. They benefit by being able to quote faster, review customer quotes and orders real-time, and having a customer support ticketing system.
Operations love eRep because they can get advanced reports on what is being quoted, what is going to be ordered before it is ordered to give them time to plan.
The IT department has enough to do already without worrying about the time/cost of supporting more software. Hosted on Azure, eRep gives the company a cloud based configuration pricing tool that integrates with the company’s existing ERP and other systems.
eRep’s BI tools gives the marketing team datat as to who is quoting what, when, and to what end-customers. It also provides tools to distribute leads to the right sales team and see if that lead results in a quote, then a order. Integrations with marketing programs like MailChimp and Hubspot make follow-up marketing easy.
For Manufacturer’s Distributors
Owners of sales and distribution companies need their sales teams to work efficiently and accurately to grow the business. eRep lets sales reps learn, price, quote, adjust, order, and get order status from the manufacturer anytime on any device.
Sales reps love eRep because it works the way they do – start a opportunity or project, then price and quote standard and alternate quotes, then quickly order and get order status from their manufacturer.
Distributor’s customer service improves because your quotes and orders are at your fingertips to answer your customer’s questions. You can also quickly find and order parts, submit questions, and warranty requests online, anytime
Consultants and end-customers can be powerful allies to your sales channels. Being Basis-of-Design increase sales closure from 30% to 70%. eRep can allow plug-ins for tools such as engineering selection, ROI, economic, and savings calculators to give your channels leads that grow to sales.
Consultants that don’t price, but may design and specify manufacturer’s products can start a job which will lead to a quote. 70% of the time, a specified design will lead to a sale. eRep can have design tool plug-ins that give manufacturers and their dealers competitive edge.
eRep can add engineering product selection tools for HVAC, electrical, controls, lighting, and other equipment for engineers, architects, and system designers to use. Contact BCA Technologies with your customer plug-in requirement.
End-customers who may have purchased equipment may need replacement parts that you want to sell directly. eRep has a system to allow end-customer to buy online while still protecting your sales channels commission structure.
Modern Problems Need Modern Solutions.
Why Choose eRep CPQ?
eRep is the complete and affordable sales solution for your internal customer support and external sales channels to dramatically grow sales while helping the entire organization be more efficient, organized and accurate.
eRep can leverage your existing price books, spreadsheets, and ERP data into a complete, modern solution saving time and frustration for everyone from your customers to order entry to the board room.
Empower Your Sales Teams
eRep CPQ is so much faster, easier and less costly to train, onboard, and grow sales because it makes complex pricing and quoting simple. Salespeople you have quote more because its easier and faster.
And the best distributors want to represent your products because you have the quoting tool for them.
One platform to price the most complex products, order parts, add options, present alternate quotes and generate quote-specific submittals – its a salesperson’s dream.
Mistake-Proof the Process
eRep comes with workflows for special products, write-in products, special discount requests. These workflows are used by other manufacturers to reduce response time, and document requests for analysis.
eRep reduces errors by getting the right pricing changes to everyone at the right time. Product and customer discounts and/or commissions automatically flow to the distributor quotes.
The bottom line is more sales, less chaos.
Peace of Mind You Can Count On
Quick-Start implementations that start with one product. Full service turn-key implementations available. Our team can meet you where you are, bring order to chaos, and get you up and running.
Complete Admin Control
Intuitive interface allows for no-code customization, easing the process for admins. Combined with a CSV bulk editor, updates can be made quickly and pushed out across your entire organization.
Hosted on the Microsoft Azure Platform, you’ve got access to over 50 regions and availability in over 149 countries. Native tools deliver simplified support of multiple languages and currencies, allowing you a scalable platform to grow your business across the world.
Customized Implementation, Integrations & Workflows.
Work With Engineers Who Know Manufacturing
The eRep Professional Services team, powered by BCA Technologies, has over 20 years experience creating custom solutions for manufacturers, distributors, trade show providers and more. Problem solvers at heart, they’re the team you can rely on.